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Showing posts with label Grooming. Show all posts
Showing posts with label Grooming. Show all posts

Learn and Contribute More

Learn and Contribute More

It is well said, "मैं सब जानता हूँ.. यही सोच इंसान को कुएँ का मेंढक बना देती है". Everyone learns throughout the life and one should keep mind open to learn new things.

       

Every Organization is committed to realize success by attaining its goals. It is rightly said that Success is being content, happy and satisfied with who we are, and continuously striving and challenging ourself to be the best person we can be. 

Training boosts Happiness Levels:

Whenever a person participates in any training program and start learning, unlearning, and relearning the knowledge and skills useful to perform better in workplaces, it increases happiness level. Training helps in building and maintaining social relationships. The participants feel they are undergoing self-improvement and exercising their participatory skills, ‘citizen flow’, thereby bolstering happiness levels. 

Assessing performance of training organizations:

There are plenty of organizations involved in providing training to the students, employees, animals, and birds. Everyone requires to assess their own performance and like to know their contribution. Merely a positive statement cannot justify their contribution. The assessment of money spent, the evaluation of outcomes arrived, and the figures of change in the whole situation requires a lot of effort. How to do such evaluation which can be seen as fair evaluation in the eyes of participants, client organization, sponsoring organization, and even for the trainers themselves. 

Filling Competency Gaps:

A trainer is expected to identify the Competency Gaps and fill the same through organizing training. The performance is increased and the organization be capable enough to fight competition and defeat other organizations. Let recall a statement: 

"When we know the enemy and we know our self, we need not fear the result of a hundred battles. When we know ours elf but not the enemy, for every victory gained we will also suffer a defeat. If we know neither the enemy nor our self, we will succumb in every battle, therefore read the adversities clearly, completely and be committed in life to perform - Good or Bad, let TIME decide..."

The contribution of training can be evaluated on various parameters.

Always remember,"जूनून आदमी से वो करवा लेता है जो वह नहीं कर सकता । हौंसला आदमी से वो करवाता है जो वह कर सकता है। परन्तु अनुभव उससे वही करवाता है जो वास्तव में उसे करना चाहिए !!"

It matters when an Employee is not adding value to an Employer:

The future is related to more use of machines, gadgets, Artificial Intelligence, Internet of Things, etc. The time has come to replace the most of the work with robots. Why?

The robots can perform better in many aspects because they cannot do strike for demanding anything employer is not giving. They don't require tea or lunch breaks. They need not to be absent after office hours and can work consistently for giving high performance. 

The employees who are not adding values to the employers, soon be replaced with the robots. The robots are not competitors to the employees. If an employee is doing less in terms of generating revenues and a robot is capable to do more work with less cost as compared to the employee, he/she will be replaced with the robot/s or machines. This is the lesson everyone has to understand. The jobs are no more for the employees without potential to add value in an organisation. Gone are the days when it was not possible to find alternative to a person's work. Today it is required to be responsible and lead life with gratitude.

Learn Honesty from a short story

He had not told his mother that he was the Railway Minister.

 It was said that "I work in railways".

 He had once come to some program when his mother also came there asking if my son has also come, he is also in the railways. When people asked what is the name, when she told the name, everyone was shocked " said she is lying".

 But she said, "No, he has come".

People took him in front of Sh. Lal Bahadur Shastri and asked, "Is he the same?"

So the mother said "yes he is my son"

People showed her to the minister and said "is she your mother?"

Then Sh. Shastri ji respectfully took his mother and made her sit with him and after some time sent her to the home from where she came.

Then the journalists asked "why didn't you give a speech in front of her?"

He said- My mother does not know that I am a minister.  If she comes to know, she may start recommending people and I will not be able to refuse and she may also get arrogant too.

Everyone was stunned on hearing the answer. Sh. Lal Bahadur Shastri was so much selfless, truthful, and honest person. I salute him from my heart. 

A book on assessing contribution of training organization:

The trainer’s guide is the best book describing the whole process from pre-training to during training and post training evaluation of a training. Now-a-days, with the change in technology and new methods, new approaches, there is requirement to develop an app for making the whole process quantified through machines, computers, or robots. The artificial intelligence to detect the level of performance with assessing the change in numbers; requires the joint effort of technology experts and trainers to be developed..... <<Continued...What, Why and How an event is evaluated>>

*Copyright © 2018 Dr. Lalit Kumar. All rights reserved. 

Wanna to write an eBook for Free

Wanna to write an eBook for Free

A person asked me how to publish own content without spending a single penny! 
Yes, it is possible. I myself published a book. 
Publish ISBN book in 7 days and no need to be dependent upon others. Market your book yourself. In case, no copies sold then also you will not loose money. Writing a book add to your personality and it grooms you with a set of new skills. It is a passion which may not give enough income but satisfaction is guaranteed. 
Everyone would like to put his or her words in the form of an eBook. In today’s virtual world, it is not much difficult. In case, the person has abilities of drafting the content and designing the title page followed by proof-reading or editing; then it can be done without paying a single penny. The eBooks can also be sold online and can be circulated freely. Let’s discuss the essentials of writing an eBook.

1.                 Exceptional Idea: 

There are millions of eBooks available and there will be rarely any issue upon which eBook may have not been written. Before writing an eBook, it is must to have an exceptional idea on which basis, the eBook should be written. It is well known ‘An idea can change the life’, it works here. Firstly, explore the ideas and select one which can be transformed into an eBook. It is required to think again in detail of that idea, and chalk out what can be written in a particular order, to pass the learning on a specific topic or to narrate a case or to simplify anything difficult to understand or to tell a story in an interesting way etc. For example, the information about criticism for anything, can easily be found but why the things happen to be criticized, is not explained by authors, that is required to be pointed out. When I am asked to write my first book, I opted a title on which information is nowhere easily available i.e. Trainer's guide to Evaluation of Training

2.                 Gathering data or relevant information: 

It is must to firstly collect the data by reviewing literature so that the eBook cannot be proved as a repetition of already existing information. It is must to gather the relevant information from various sources including books, journals, magazines, and websites of great interest. After collecting the data, edit the same and frame useful information in an organized way to present in the form of eBook. At this stage, it is must to keep in mind, what are the requirements of target audience so that the eBook can easily be sold in the market. What will be the titles of chapters, titles of paragraphs and sub-paragraphs, order of each information, and finally structure of the eBook. 

3.                 Thinking and Writing: 

After finalizing the structure of the eBook and existing information in hand, the author should explore the intellect and put the same after deep thinking in a simple way to pass the knowledge. Some authors start writing from the first lesson, some start from the middle of the eBook, and some start writing from the last lesson to first; it depends upon the author’s desire. 

4.                 Review and rewrite: 

More the editing, more the useful information will be inside the eBook. It is must to review the written content again and again before finalizing it in the form of eBook. It is a never-ending process; however, the author may decide at which stage he launches the eBook’s final content. Revising the content as per the latest updates in the concerned area, is must to make the eBook useful. The content may be rearranged, revised, reframed, rewritten keeping in mind the need of the target audience.

5.                 Finalizing the touching title: 

The title of the eBook should be so touching and self-describing so that the readers or target audience be agreed after listening the title of the eBook to buy it. For example, “You Can Win” was a nice title and created interest in the mind of potential readers to have a copy of it.  

6.                 Adding attractive cover page: 

The cover page is the first look of the eBook and the success of the eBook depends to a great extent upon it. The attractive cover page itself is a marketing tool because it is firstly noticed by the readers. If possible, then hire a professional designer to design the cover page.

7.                 Testing the eBook’s content and seeking improvements: 

Before publishing the eBook, it is must to test it by offering it for review by the experts, potential readers, to have comments for the changes (if required). Beware, only offer the eBook to the confidential and trusted people so that it cannot go in the hands of someone who can steal the information and get it published. On the basis of feedback, the eBook can be improved before publishing. There is always scope for improvement, in case there is requirement to revise to a great extent, then it may be decided to revise it in the next edition.

8.                 Compiling the eBook and finding out keywords: 

It is must to describe the keywords from the content detailed inside the eBook. The keywords should be selected on the basis of both the requirements of the target audience and contents detailed inside the eBook.

9.                 Formatting the eBook: 

The formatting is must before publishing at an online platform i.e. KDP, Smashwords, Lulu etc. The formatting of an eBook is an art and requires learning. It can also be done by using a software.

10.             Selection of publishing platform: 

Once the manuscript or eBook’s content is ready to publish, it is required to select the appropriate publishing platform. It depends upon the target audience which publishing platform will be appropriate. In case, the target audience is computer savvy students then the eBook may be launched at Kindle Direct Publishing (KDP) and marketed at Amazon. On the other hand, if the target audience is senior and old people who prefer to read hard-copies, then it may be decided to launch the book in digital libraries with a copy in hard-paper to be sold in the market. The authors also consider the privacy protection, royalties offered by the publishing platform, and availability of the target audience before finalizing the publishing platform.

11.             Kindle Direct Publishing (KDP): 

The eBook is written and promoted mostly on Amazon’s Kindle Direct Publishing (KDP) because it provides the feature of formatting the eBook and a marketplace without charging a single penny. The KDP also provides feature to read the eBook at Kindle. Nearly 70% of the price of each sold copy of eBook is provided to the author. But at this platform, it is must that the author’s target audience use Kindle for approaching the eBook.  

12.             Publishing platforms other than KDP: 

There are many other platforms for publishing the eBook i.e. Smashwords, Booktango, Lulu etc. Each platform accepts the manuscript and then publish it in the form of eBook. The interesting thing is that they don’t charge money for publishing it. However, they charge for editing and marketing the eBook. It is also necessary to go through the terms and conditions and look how much royalties each platform is providing for sale of each copy. At present, the Lulu is most appropriate in such case, offering up to 90% of the royalties.

13.              Self-publishing by using a specific software: 

There are software available for self-publishing an eBook, for example, Calibre software converts HTML files into ePub format without charging a single penny. If the content is available in the form of MS-Word document, then it is required to firstly save the .doc or .docx file into .html format and then convert it into an ePub format using Calibre software. Second software normally used for publishing eBook is Adobe Acrobat Pro version. It creates the .pdf file with protection through password. Only the users with password can read the contents of the .pdf file. Third software which can also save documents into .pdf with password is OpenOffice.org, an office suite freely available online. With the change in time, there are many options being available online and an author can opt any for publishing the eBook without paying a single penny.

14.             Promoting the eBook: 

After publishing the eBook, it becomes necessary for promoting the eBook to earn the revenues. The YouTube, FaceBook, Google Communities, Twitter, LinkedIn and other social media platforms can be used to promote the eBook. The authors can also link the eBook on StumpleUpon and promote its picture through Instagram or YouTube Clips.    
In nut shell, firstly write contents of an eBook in MS-word document, then use OpenOffice.org to convert it into .pdf with encryption or password. The use Google Docs to convert it into a format ePub meant for eBook.
*Copyright © 2018 Dr. Lalit Kumar. All rights reserved.
Kindly read the (i) Next Article: A trainer asks himself about the contribution made!
(iii) More Articles: Groom The Personality

Why, What, and How an employee is trained?

Why, What, and How an employee is trained?

Why, What, and How an employee is trained?

Let's Follow our passion, be prepared to work hard and sacrifice, and, above all, we shouldn't let anyone limit our dreams. 
It's rightly said,"इंसान जन्म के 2 वर्ष बाद बोलना सीख जाता है। लेकिन बोलना क्या है, यह सीखने में पूरा जन्म लग जाता है।" What it means, the employees are required to be trained on what to say.
Relevance of Training:
It is fact that the development of an individual is through self analysis and training oneself. The personal development consists of activities that develop a person's capabilities and potential, build human capital, facilitate employability, and enhance quality of life and the realization of dreams and aspirations. Everyone should eager to learn from others, emerging environment, and even from new generation children.

Why Training?

Change is the principle of nature and everything evolves by this principle. In an organization, whenever something new is introduced or earlier system of working is changed, some new changes are made in policies and procedures, or something is redesigned for any function; it becomes mandatory to give training to enhance the knowledge, sharpen the skills, and improve the attitude of an employee for accepting the change. Basically, training is required whenever there is a change in either policy or people or technology in an organization. If any employee joined the organization, then there is change in people, that is why training is required.

What is Training?

The training is a systematic process for enhancing the knowledge, sharpening the skills, and modifying the attitude of a person through a range of activities involving learning in a particular order usually known as training design.
The training is provided keeping in mind a particular performance related problem. The training events or activities are decided on the basis of problem in context. The training comprises five steps i.e. INDIA:

I – Identify  N- Need  D – Design  I – Implement A – Assess

Firstly, the organizational functions are studied, how the organization work and what functions are required at each level of organization. The persons required to be trained are of which level of the organization and what functions they usually perform. In which activities they lack knowledge, skills, and attitude. The jobs and tasks are analysed and it is decided which areas are to be focused in the training.
On the basis of identified needs, the training course is planned and designed touching all the functions of the targeted group of employees. The training comprises the learning through various types of exercises, lectures, games, and other means of training.
After training, it is required to provide work to the participants in the organization and supervise their functions. On the basis of their earlier and updated performance, it is assessed whether the change is happened in the efficiency and effectiveness of the persons.

How to train?

The training can be provided either by lectures, or by discussions, or by exercises or by providing practical tasks to perform in the classroom. The trainers ask the trainees to do some exercise and then it is checked with explanation to the errors. The trainees sometimes be asked to copy the method of trainer and then learn the process of their functions. The trainees sometimes ask to explore the possible solutions to a practical problem at their work-space, in result they be able to sort out their problems at the work-space.
In case, the trainer realizes that the trainees are not feeling comfortable to learn through directions, exercises, and other tasks of training; then the problem is of attitude, then it is required to increase the willingness of the trainees to learn the training activities with full interest. Story telling method is used to boost the morale of the trainees to show interest in learning during the training.

*Copyright © 2018 Dr. Lalit Kumar. All rights reserved.
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Kindly read the (i) Next Article: A trainer asks himself about the contribution made!

(iii) More Articles: Groom The Personality

Art of Staying Calm in Difficulties

Art of Staying Calm in Difficulties

It's well said, "कोहरे से एक अच्छी बात सीखने को मिलती है, कि जब जीवन में रास्ता न दिखाई दे रहा हो - तो बहुत दूर तक देखने की कोशिश व्यर्थ है. एक-एक कदम चलते चलो, रास्ता खुलता जाएगा...!"

Avoid the things creating disturbances: 

Anger is your biggest enemy if it is inside no other person required to defeat you. The source of Anger is Ego. It is rightly said, "अगर आपमें अहंकार है और आपको बहुत गुस्सा आता है ! तो ज़िन्दगी में आपको किसी और दुश्मन की कोई ज़रूरत नहीं" 
The best way to stay clam is identifying the things become a cause of irritation and stay far from them. For example, if somebody is watching TV and you are being disturbed then it is better to leave that place and move to a place where TV is not disturbing. If a person adopts such approach, then he or she will not fight with others to get the things done as per his or her convenience and it will lead to self-dependence.
Positive Thoughts:
 "सुखी कौन है ? जिसको भगवान की कृपा पर भरोसा है और उनके न्याय पर विश्वास है, उसको संसार की कोई भी स्थिति विचलित नही कर सकती। ईश्वर तो मेरे बिना भी ईश्वर है परन्तु मैं ईश्वर के बिना कुछ भी नहीं।"
"Who stay always happy? No one in the world can be distracted by one who has faith in God's grace and believes in His justice. Remember God is God without us, but we are nothing without God." He is Almighty.

Reading and watching inspirational content: 

In the age of information technology, it becomes very easy to search inspirational content on Google and Youtube websites. The reading of inspirational content, improves the positive thinking and the positive thoughts improves the positive actions and improves the habits. Overall, the person starts to be liked by other persons in his or her company which gives an environment of positivity.
A person who is not feeling well from the circumstances, should remember one thing to live happily: "अच्छी ज़िन्दगी जीने के बस दो ही तरीके हैं ! एक जो पसंद है उसे हासिल कर लो या जो हासिल है उसे पसंद करना सीख लो !!"

Be Kind in each activity you perform:

While communicating with others, bring  the courtesy, politeness and kindness in speaking.  The kindness in words creates confidence.  The kindness in thinking creates profoundness. The kindness in giving creates love. 
Face the things with courage:
F.E.A.R.
Has two meanings -
"Forget Everything and Run" OR "Face Everything and Rise". The choice is Yours.
Happiness is Choice:
Why intelligent people always remain busy and ignore the moments of happiness in their life? It's rightly said, "
Happiness in intelligent people is the rarest thing". If you are worried to see the people who became upset from your success, never be upset.. it's true that nobody wants success of others except the true friends. It's rightly said, "लोग चाहते हैं कि आप बेहतर करें लेकिन यह भी सत्य है कि वो कभी नहीं चाहते कि आप उनसे बेहतर करें।"

Fifteen Points to Adopt in Life:

 1 अपने विचार बदलें - Transform Thoughts
 2 क्षमा करना सीखें - Learn to Forgive
 3 एक नया कौशल सीखें - Inculcate a New Skill
 4 ज्ञान साझा करें - Share Knowledge
 5 थोड़ा डरे - Fear a bit before doing wrong
 6 गलतियों के लिए क्षमा मांगे - Ask sorry for Mistakes
 7  प्यार से रहें - Live with Love
 8 नए दोस्त बनाएं - Create New Friends
 9 उदार बने - Be Liberal
 10 खुश रहे - Stay Happy
 11 अव्यवस्था दूर करें - Improve and Arrange Things Well
 १२ पसंदीदा किताब फिर से पढ़ें - Read Favourite Book once again
 13 आभार प्रकट करें - Thank others
 14 पुनः प्रयास करें - Retry to do work
 15 सपने देखने की हिम्मत करे - Dare to dream big.



*Copyright © 2018 Dr. Lalit Kumar. All rights reserved. 
Kindly read the (i) Next Article: Why, What, and How an employee is trained?

(iii) More Articles: Groom The Personality

Managerial Skills enrich Overall Personality

Managerial Skills enrich Overall Personality

Courtesy: Pyramid College.

It's rightly said, "Planning our life, time, resources is very important. The Perfect Formula For Success is to Plan ahead; Execute; Adjust the plan; Execute; Adjust the plan; Execute; And be successful. There is no magic in being successful, just measured effort over time to really be happy in life." The managerial skills and time management work together to achieve the goals.

Managerial Skills:

It is well known that when the labour forces gets older, their skills gap widens. In order to improve the skills, it is required to impart proper training. Singapore diagnosed the performance of various sectors of its economy and decided to encourage the employees, traders, businessmen of the sectors where productivity is falling; to encourage for adopting new technical skills as per the requirements of the emerging digital world. 
It is felt that a number of the leadership training programs falls short in the development of interpersonal and human relations skills (soft skills) along with problem solving, decision making, judgment and other critical thinking competencies (conceptual skills). Hard skills as well as soft and conceptual skills are defined and their components are illustrated with examples. The wrong assumption has been made by many in the outdoor profession that just hard skills’ training makes one a leader. The acquisition of hard skills is only one part of the leadership development process. The development of soft skills is the second part and the acquisition of conceptual skills is the third part of the leadership development process. We should learn from other professions dealing in soft and conceptual skills such as professionals of education, psychology, philosophy, counseling, sociology, speech communication, military science and business management.

It is well known 'If you want to improve your creativity, just start thinking after reading & write down your thoughts on plain paper. Edit again & again, then publish'. What works here? Definitely skill.
In order to explore the often overlooked components of leadership it is important to gain a clear understanding of what is meant by the terms "hard skills", "soft skills", and "conceptual skills".

(i) Hard Skills :-

Hard skills are most visible, the most exciting and therefore the most marketable skills in our routine framework. Hard skills are the methods, processes, procedures, techniques and the use of outdoor equipment to gain competencies in the physiological, environmental, safety, technical and administrative components of outdoor recreation/education. The hard skills are tangible, relatively easy to teach, capable of being measured and therefore evaluated. The hard skills may be broken into five components: physiological, environmental, safety, technical and administrative (Rogers, 1979, p.4).

Physiological Skills: 

The physiological component includes those skills encompassing the maintenance of a sound physiological body and the physical restoration/treatment of an injured participant or leader. The physiological component includes, but is not limited to, maintaining physical fitness, promoting health, and treating blisters and common back-country ailments. Other examples of the physiological component of hard skills may include administering first or second aid, or bringing a hypothermia victim back to normal body temperature.

Environmental:  

The environmental component includes those skills relating to the interpretation and protection of the natural surroundings. Training in the environmental component may include such competencies as interpreting weather systems and understanding and promoting an environmental ethic (not only in yourself but in others). Understanding ecological principles and knowing the natural history of an area are also a few examples of the environmental component.

Safety:  

The safety component includes the skills necessary to render a safe activity, free from injury and secure from danger or loss. Some examples may include practicing the fundamentals of accident prevention and group security, taking necessary precaution, implementing risk management techniques and developing a critical eye for safety.

Technical: 

Technical hard skills are the most common cornerstones for leadership training programs. This component incorporates the competencies required to teach the group knowledge, skills and attitudes related to the activity, environment and safety (Priest, 1987, p. 5; Swiderski, 1981, p.108.). The technical component may also include special knowledge in mechanical repairs and maintaining the condition of outdoor equipment.

Administration: 

The administrative component of hard skills incorporates the "behind the scenes" actions in managing, directing, operating, supervising and evaluating an outdoor program. This component refers to the ability to program plan, to evaluate, understand legal liability and being competent to organize and conduct functional meetings. The administrative component may also include the capability of setting program goals and developing objectives. Knowledge of policies and procedures along with supervision skills, effective hiring and firing techniques are additional examples.
Since hard skills are the most visual of leadership skills and the skills most easily taught and evaluated, they are often overemphasized within leadership training programs. Consider the brochures of the more popular outdoor training agencies. In these class schedules we see students actively participating in the acquisition of hard skills. These hard skills (technical) activities are marketing tools used to see and feel excitement. In most cases we do an excellent job of teaching hard skills. But it is felt that a number of our leadership training programs and our outdoor profession as a whole falls short in the development and teaching of interpersonal and human relations skills (soft skills) along with problem solving, decision making, judgement, and other critical thinking competencies (conceptual skills).

(ii) Soft Skills:-

Soft skills or people skills are defined as interpersonal and human relations skills. Soft skills, like hard skills, may also be divided into components. The three components of soft skills include: social, psychological and communication.

Social: 

The social component of soft skills incorporates the group interaction and welfare of the participants or trainees. The social component may include the understanding of group dynamics, the ability to resolve group conflict, develop and provide a supportive climate (reassurance and encouragement), being sensitive to the needs of others and establishing effective group relations. When we learn to bend, humility comes to us.  When we express kindness then we become very powerful. It is said that soft behavior can be adopted with everyone and everything can be bought with it. However, it is not easy for everyone. Whenever we try to stay soft with others, our egoistic, jealous, spiteful and angry nature interrupts.  It is must to conquer these weaknesses with humility, decency, gentleness, courtesy and sweetness. Make your behavior pleasant and peaceful. Be yourself decent and try to make others decent too. Remember, both cheating and laughing cannot happen simultaneously. In other words, laughing and anger are not possible together. A man who will be happy all the time, will smile and laugh, he will keep himself away from these distortions. Further, try to maintain a schedule in routine life. Drink more and more water everyday, Sleep at the right time and wake up at the right time, Experience the peace spread in nature. The nature is our mother, be calm like her and do all your work on time like mother. Never postpone today's work on tomorrow. Do not try to get entangled in the world, do not increase bitterness by speaking bitter to someone, do not be distracted by listening to two bitter words of someone.

Psychological:  

The psychological component combines the skills necessary in relating to the participant's presence of mind and behavior. Some examples of the psychological component include building a climate of trust within a group, understanding what motivation is, and how to stimulate it. Other examples may include promoting values, understanding attitudes of others, team building, developing ethics and responding to a person's risks in a trustworthy manner.

Communication:  

The communication component combines written, verbal, and non-verbal transmission and exchange of information. 
Examples of this component range from being able to "think on your feet" and speak clearly in front of a group, to interpreting non-verbal expressions (hunching of the shoulders, furrowed brow, pursed lips). Other examples may include expressing directions in written format or listening attentively.
Soft skills are difficult to teach and difficult to measure since many components of soft skills are intangible. Hence, few leadership-training programs include these components in their training. Yet these soft skills competencies are vital to become an effective leader at the workplace.
Research in the past few years has indicated to our profession the importance of outdoor leadership competencies, which include both hard and soft skill acquisition (Green, 1981; Buell, 1981; Swiderski, 1981). The research findings have also indicated the importance of judgement, decision-making, problem solving and other conceptual skills (Priest, 1987; Phipps, 1986; Swiderski, 1981).
In words of Dr. Lalit Kumar, "शब्द औऱ सोच दूरियां बढ़ा देती है। वक्त ने हमको टीचर बना दिया, वरना कभी हम समझ नही पाते औऱ कभी समझा नही पाते "

(iii) Conceptual Skills:-

Conceptual skills are the general analytic skills of a leader; the reasoning power and logical cogitative processes. There are two components within conceptual skills: judgement and creativity.

Judgement: 

Judgement has been shown to be the number one outdoor leadership competency deemed necessary by outdoor leaders (Swiderski, 1981). Judgement is the process of forming an opinion by discerning and comparing using one or more of the following: cognitive instinct, logical deduction, foresight, perception and assessment. Judgement is the ability to understand, compare and decide between alternative forces (Rogers, 1979, p.3). Some examples of the judgement component may include distinguishing between perceived risk and actual risk, recognizing potential problems in such areas as natural hazards, environmental impact, or group problems (dissension, low group morale). Judgement may also include the ability to perceive potential danger, to analyze alternatives clearly, to anticipate the unexpected and to solve the problems. The acquisition of judgement allows one to lead a group while mentally being one or two steps ahead of the present situation. Being able to anticipate potential problems and solving them before they occur is not easy to incorporate into a leadership-training program. 
Negotiation Skills:
It's must to look at a problem from multiple perspectives to find out the solution and convince others to accept the right solution. 

नजरिया अपना-अपना :
मास्टर जी क्लास में पढ़ा रहे थे, तभी पीछे से दो बच्चों के आपस में झगड़ा करने की आवाज़ आने लगी। “क्या हुआ तुम लोग इस तरह झगड़ क्यों रहे  हो ?” मास्टर जी ने पूछा। राहुल : सर, अमित अपनी बात को लेकर अड़ा है और मेरी सुनने को तैयार ही नहीं है। अमित : नहीं सर, राहुल जो कह रहा है वह बिलकुल गलत है इसलिए उसकी बात सुनने से कोई फायदा नही। और ऐसा कह कर वे फिर तू-तू मैं-मैं करने लगे। मास्टर जी ने पास आने का इशारा कहा,”तुम दोनों यहाँ मेरे पास आओ।” 
अगले ही पल दोनो परस्पर व्यंगात्मक भाव लिए मास्टर जी की टेबल पर पँहुच गए। मास्टर जी ने दोनों छात्रों को अपनी टेबल के दाएं बाएं बैठने को कहा। अब शेष छात्रों को सम्बोधित करते हुए बोले, ”Fingure On The Lips. सभी छात्र पूर्ण शान्ति से बैठे रहें।” कक्षा में पूर्ण सन्नाटा छा गया सभी छात्रों की कौतुक नजरें मास्टर जी की तरफ। “जब तक ये दोनों छात्र यँहा मेरे पास हैं तब तक आप में से कोई छात्र कुछ नहीं बोलेगा।”मास्टर जी ने एक बार पुनः अपना आदेश दोहराया।
अब मास्टर जी ने कवर्ड से एक बड़ी सी गेंद निकाली और अपनी टेबल  के बीचो-बीच रख दी। मास्टर जी ने अपनी दायीं ओर बैठे राहुल से पूछा, “बताओ,यह गेंद किस रंग की है। राहुल ने मुस्कुराते हुए जवाब दिया,” जी यह सफ़ेद रंग की है।” मास्टर जी ने वही प्रश्न बाएं ओर के अमित से भी पूछा,”तुम बताओ यह गेंद किस रंग की है? अमित पूर्ण विश्वास के साथ बोला,”जी काली है।” दोनों छात्र  अपने जवाब को लेकर पूरी तरह कॉंफिडेंट थे। अब फिर दोनों ने गेंद के रंग को लेकर  बहस शुरू कर दी। 
मास्टर जी ने उन्हें शांत कराते हुए कहा,”अब तुम दोनों अपना अपना स्थान बदल लो और फिर बताओ की गेंद किस रंग की है ?” कक्षा के शेष छात्र कौतुक दृष्टि से तमाशा देख रहे थे। अमित अब दायीं ओर जबकि राहुल बाईं ओर आ गया था। इस बार उनके जवाब भी बदल चुके थे।राहुल ने गेंद का रंग काला तो अमित ने सफ़ेद बताया। मास्टर जी ने दोनों को अपनी अपनी सीट पर भेज कर गंभीर स्वर में कहा ,” बच्चों! यह गेंद दो रंगो से बनी है और जिस तरह यह एक जगह से देखने पर काली और दूसरी जगह से देखने पर सफ़ेद दिखाई देती है।
उसी प्रकार हमारे जीवन में भी हर एक चीज को अलग अलग दृष्टिकोण से देखा जा सकता है। ज़रूरी नहीं कि  जिस तरह से आप किसी चीज को देखते हैं उसी तरह दूसरा भी उसे देखे..इसलिए यदि कभी हमारे बीच विचारों को लेकर मतभेद हो तो यह ना सोचें कि सामने वाला बिलकुल गलत है बल्कि चीजों को उसके नज़रिये से देखने और उसे अपना नजरिया समझाने का प्रयास करें। तभी आप एक अर्थपूर्ण संवाद कर सकते हैं।” सभी छात्रों ने करतल ध्वनि से मास्टर जी की बात का समर्थन किया।
शिक्षा :-  आईये उक्त कथा से सीख लेते हुए हम भी एक दूसरे के नज़रिए को समझ कर अपने बीच उपजी संवादहीनता को दूर करने का प्रयास करें क्योंकि संवाद ही एकमात्र वह प्रक्रिया है जो हमारी गलतवहमी को दूर कर आपसी रिश्तों को मजबूत बनाती है।

Creativity: 

Creative abilities are like the oil wells of our mind. We know there is a lot down inside our brain but getting it to the surface and transforming it into something useful is the problem (LeBoeuf, 1980, p. 10). In our training, we are often blindfolded by tradition, unable to see beyond the present training methods. To exercise creativity within outdoor leadership incorporates generating new ideas such as original teaching methods/techniques or inventing instructional teaching aids. Also being able to perceive trends or to direct the imagination to open the door for new outdoor positions are examples of the creative component within the conceptual skill development. "Newer and better ways can always be found. Rigid, inflexible thinking is a great killer of creative ability" (LeBoeuf, 1980, p.22)
It is very difficult process to develop managerial skills in a person and require understanding of many ways to improve the managerial activities after being familiar with the unsolved managerial problems. A manager’s success is measured not by his output but by the output and productivity of the people he supervises. Working with others and getting them to give their best is quite a difficult task. Two major issues in this regard is why to develop and how to develop managerial skills.

Why to develop managerial skills?

Developing managerial skills is must for improving the efficiency and effectiveness of the organizational performance. To know the requirement of developing the managerial skills, many points can be discussed, known as reasons to develop managerial skills:

(i) Management is everywhere in our life:

Solid managerial skills are becoming increasingly important with the changing time. While Information Technology makes the tasks very easy, but it also poses a challenge in the life of old-aged persons who are not competent to understand the terminology of computers. This complexity scares many people away from developing their managerial skills.

(ii) Enjoy significantly higher paying work:

Whether a person is employed or self-employed, strong managerial skills allow him to leverage workings to the hilt, and that leverage pays.  The better you understand the management you use, the more value you can efficiently extract from it. People gladly open their wallets to pay those with in-demand managerial skills.

(iii) Save money:

A manager can save money every time by solving a managerial problem on his own instead of having to hire someone at a high hourly rate. This can add up to substantial savings over time. A manager can also save money by taking advantage of low-cost, high-tech solutions for managerial problems. 

(iv) Save time:

A manager can save time by solving managerial problems quickly instead of scratching his head in confusion.  There are many managerial problems that baffle novices but which require only a quick fix from someone with adequate managerial skills.

(v) Prevent problems:

Prevent problems before they occur is possible only through the SWOT analysis. Even a simple skill like keeping schedules of workings up-to-date can prevent compatibility problems in the management activities.

(vi) Reduce frustration:

A lack of understanding is frustrating. If something breaks, and you know how and why it broke, then it’s just a fact to be dealt with rather than an act of divine cruelty. To reduce frustration in dealing with managerial problems, management skills are essential to learn.

(vii) Make intelligent decisions:

Decision-making is the result of finding out most effective alternative. To explore maximum alternatives, it is required to have the power of creativity. Managerial skills are greatly required to deal with new challenges posed by competitive business world.

(viii) Empower yourself:

A manager can use the managerial skills in different spheres of his personal life, including his activities in relation to financial matters, economical events and social workings.  Knowing how to use management can add tremendous richness to the personal life.  But if he lacks the managerial skills, he’ll probably find it way too complicated to extract this value in a reasonable amount of time.

(ix) Earn money online:

This is one of the coolest benefits of managerial know-how. With the right managerial skills, one can build his own income-generating tasks along with his covering all employment responsibilities. One can manage multiple tasks, which provide not only income but also make a person popular.

(x) Feel more confident and comfortable with management tricks:

Competence builds confidence.  As a person develop his managerial skills, he’ll feel more comfortable with all forms of innovated products, challenges and use of technology. This will encourage him to branch out and leverage managerial effectiveness even more.  He can deal with the problems, sponsoring new projects for the organization, making the organization popular, performing all tasks in a well managed manner and also take maximum assistance from the other parties in solving problems and getting success in all spheres of the life.
The more managerial experience you gain, the faster you’ll adapt to new challenges posed by the other organizations. You may fall behind the curve at some point, but you’ll quickly catch up with a few days’ research.

How to develop Managerial Skills?

Strong managerial skills can help the manager to save the time and to increase the income. It can make him able to extract the most qualities from himself as well as from employees’ work patterns. There are 12 considerable points, which throw a light on improving the managerial skills, regardless of current skill level. These all are the major tips that can help a manager to manage and guide the people more effectively:

(i) The Human Touch:

The most valuable qualities a manager can develop within himself are patience, kindness, and consideration for other people. Although machines and chemicals don't care whether he scream and curse at their staff, people do. His subordinates are not just engineers, scientists, administrators, clerks, and programmers but they're people, first and foremost. People with families and friends, likes and dislikes and also with feelings. Respect them, as people and a manager will get their respect and loyalty in return. But treat them coldly and impersonally and they will lose motivation to perform for the manager.

(ii) Don’t Be Overly Critical:

It's part of manager’s job to keep his people on the right track. And it involves pointing out errors and telling them where they've gone wrong. But some managers are overly critical. They're not happy unless they are criticizing. They rarely accomplish much or take on anything new themselves, but they are only too happy to tell others where they went wrong, why they're doing it incorrectly, and why they could do the job better.
Don't be this type of person. A manager has more knowledge and experience in his field than a good many of the people he supervises. That's why the company made him the boss! His job is to guide and teach these people not to yell or nit-pick or show them how dumb they are compared to him. Mary Kay Ash, founder and director of Mary Kay Cosmetics, says that successful managers encourage their people instead of criticizing them. " Forget their mistakes," she advises, "and zero in on one small thing they do right. Praise them and they'll do more things right and discover talents and abilities they never realized they had."

(iii) Let Them Fail:

Of course, to follow through on Mary Kay's advice, you've got to let the people make some mistakes. Most workers expect to be punished for every mistake. Most managers think it's a "black eye" on their record when an employee goofs. But successful managers know that the best way for their people to learn and grow is through experience and that means taking chances and making errors.
Give the people the chance to try new skills or tasks without a supervisor looking over their shoulders but only on smaller, less crucial projects. That way, mistakes won't hurt the company and can quickly and easily be corrected. On major projects, where performance is critical, a manager will want to give as much supervision as is needed to ensure successful completion of the task.

(iv) Be Available:

Few things dampen employee motivation more than management inattention. A manager has a million things to worry about besides the report sitting in his mailbox, waiting for his approval. But to the person who wrote that report, each day's delay causes frustration, anger, worry, and insecurity. So, although a manager has got a lot to do, give first attention to approving, reviewing, and okaying projects in progress. It is necessary to provide time to subordinates. In the case, a manager is very busy, he should not stop his employees to ask a question or discuss a project, but should invite them to sit down for a few minutes or set up an appointment for later that day, and keep it. This will let the people know top manager is genuinely interested in them. And that's something they'll really appreciate.

(v) Improve the Workplace:

People are most productive when they have the right tools and work in pleasant, comfortable surroundings. According to a study by the Buffalo Organization, a comfortable office environment creates an extra $1600 of productivity annually for professionals and managers.
Having the right equipment is equally important. Mobiles and laptops in the workspace can improve the effectiveness and efficiency of the employees. In my experience, a word processor can easily double the productivity of a writer. In the same sense, mobiles in the hands of the employees can improve the communicational activities and can help to build a improved workspace.
If managerial officials complain about work conditions, listen. These complaints are usually not made for self-gain, but stem from each worker's desire to do the best job possible. And by providing the right equipment or workspace, you can achieve enormous increases in output . . . open with a minimal investment.

(vi) A Personal Interest in People:

A manager should take interest in the personal life of his employees. Just as a salesperson wants to know his customer and can be benefited in making a sale easily. A manager by showing a little personal interest in his people, their problems, family life, health, and hobbies; can motivate them to perform their tasks in an effective manner.
A manager can maintain a habit of taking a few minutes every week (or every day) to say "hello" and chat with his employees for a minute or two. If an employee has a personal problem affecting his mood or performance, try to find out what it is and how it can be solved by the managerial efforts. Send a card or small gift on important occasions and holidays, such as a 10th anniversary with the firm or a birthday. Often, it is the little things managers do for people (such as letting workers with long commutes leave early on a snowy day, or springing for dinner when overtime is required) that determine their loyally to the manager.

(vii) Be Open to Ideas:

The sign of a good manager is to have a department where everybody is busy at work on their assigned tasks. But if the people are merely "doing their jobs," they're only working at about half their potential. A truly productive department is one in which every employee is actively thinking of better, more efficient methods of working ways in which to produce a higher quality product, in less time and at lower cost.
To get this kind of innovation from the organizational people, A manager has to be receptive to new ideas; what's more, he has to encourage his people to produce new ideas. Incentives are one way he can offer a cash bonus, time off, a gift. But a more potent form of motivation is simply the employee's knowing that management does listen and does put employee suggestions and ideas to work. Quality Circles, used by Westinghouse and other major firms, are one way of putting this into action, the suggestion box. Sometimes managers are not good listeners. Don't shoot down a suggestion before hearing it in full. Many managers are too quick, too eager, to show off their own experience and knowledge and say that something won't work because “we've tried it before” or “we don't do it that way.”  Well, maybe he did try it before, but that doesn't mean it won't work now. A good manager is open-minded and receptive to new ideas.

(viii) Give Your People a Place to Go:

If a worker doesn't have a place to go a position to aspire to, a promotion to work toward then his job is a dead end. And dead-end workers are usually bored, unhappy, and unproductive. Organize your department so that everyone has opportunity for advancement, so that there is a logical progression up the ladder in terms of title, responsibility, status, and pay. If this isn't possible because the department is too small, perhaps that progression must inevitably lead to jobs outside the department. If so, don't hold people back; instead, encourage them to aim for these goals so that they will put forth their best efforts during all the years they are with the department.

(ix) Maintain library to read managerial books:

One of the best ways to improve the managerial skills is reading books. Best books provide best ideas and can help a manager to think beyond his current capacity and also make him able to work for more time without feeling bore. Books also provide freshness and remove the stress of persons. Although keeping management books can be expensive, but they can improve the effectiveness of overall performance in the organization.

(x) Facility to go online:

One of the advantage to be online is to read online tutorials over books is that they’re accessible, timely, and of course free.  The disadvantage is that they usually aren’t professionally edited, which can leave them lacking in completeness and/or clarity.  However, they often sport other features like abundant interlinking, user comments, and interactive demos.  Sometimes the comments are better than the original information, since they can contain lots of additional tips and suggestions. One way of finding online tutorials is to use Google search engine.

(xi) Hang out with geeks:

If a manager spends enough time with managerial people, he can improve his knowledge. Knowledge provides a sense to learn and implement new ideas in one’s life. A great way to accelerate the development of managerial skills is to join a membership of any organization and participate in their managerial decisions. An organization can maintain a lot of fresher courses to make interactions with the great personalities.

(xii) Group learning:

Group learning can also improve the managerial skills; a manager usually takes work from people and to work from others, is an art, which can be attained only by remaining in-group. Taking classes in the training institutes provides a pleasure to administrative people and also make them familiar with the newly innovated products and advancements in their field. In attending classes, a key advantage of classroom learning is the opportunity to interact with an experienced educator.  Teachers with decades of experience know plenty of educational distinctions.
All the above points are very helpful in developing managerial skills. But their practical implementation in routine life of the managers is very difficult. When others do mistakes, we easily judge and suggest them not to do. But when we do mistakes, most of the times we don't realize and if criticizers are available, they made us realize. It is rightly said, "What is the 'Most Easy'' & ''Most Difficult'' thing in Life? - ''Mistakes".
Functions of Director (Finance and Accounts)

The Director Accounting Operations heads the  Financial Accounting  department  managing the Accounting functions. He is responsible for overseeing the General Accounting and Financial Reporting functions including Payroll, Revenue accounting, Audit, and General Ledger Management. He is also responsible for all statutory compliances like sales tax/GST/Payroll taxes etc.

He/She implements and maintains a system of internal controls with all financial reporting,  compliance with all financial policies.

Functions, Duties and Responsibilities

·         Oversees the general accounting function, which includes Payroll, Billing/Credit/A/R, A/P, Bank accounting and operations, Book close, Audit, General Ledger Management, inter-company accounting, financial reporting and balance sheet management.

·         Develops, implements, and maintains internal control procedures to provide reasonable assurance that the company assets are protected.

·         Coordinates and oversees the activities relative to internal controls documentation, testing and segregation of duties.

·         Provides technical accounting GAAP guidance and support to all company entities.

·         Responsible for proper timing and application of revenue recognition rules. This currently entails review of each Statement of Work and its terms for determination of proper timing of revenue recognition. Involves significant interaction with Sales and Delivery.

·         Ensures that company financial records, under responsibility, are maintained in compliance with company policies and local country GAAP. Responsible for reviewing monthly/quarterly account reconciliations and other documents to ensure this compliance.

·         Ensures that company financial reports are prepared in compliance with policies and directives and GAAP requirements.

·         Supervises the completion of Federal and State tax reporting requirements (including income, sales and use, payroll and other local taxes) and insurance reports.  Also, assists Corporate Tax, Treasury and Risk departments with dealing with tax related issues and meeting reporting requirements.

·         Ensure compliance of applicable taxes, viz., income tax, withholding taxes, VAT, Service Tax, RBI, FEMA, SEZ etc. and all regulatory reporting is completed timely and accurately and the accounting and reporting in line with the applicable accounting standards and completion of statutory required reporting.

·         Coordinates external & internal reporting. Assumes principal responsibility for improving and standardizing financial consolidation and reporting processes across the company.

·         Coordinates work relating to both internal and external audits in the periodic review of the company financial records. Is further responsible for the implementation of agreed upon recommendations, related to areas of responsibility, resulting from the audit findings

·         Ensures that the computer system continues to operate as required. Involved in validating/designing suggested changes to ensure accounting requirements continue to be met.

·         Ensures that the accounting department is staffed with qualified financial personnel capable of meeting the objectives and responsibilities, noted above. Responsible for continued development of these associates.

·         Will have direct management responsibility of the following: General Accountants, Billing Manager, Accounts Payable and Payroll Manager.

·       Assist company consultants in preparation of work papers supporting various tax filings

Works closely with cross teams to ensure decision-making is based on the most relevant and timely information available. Provides assistance as required to support budget and forecast assumptions.

Copyright © 2018 Dr. Lalit Kumar. All rights reserved. 

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(iii) More Articles: Groom The Personality

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